The cardholder servicing website for this card program has now been disabled. For assistance, please call the number on the back of your card or 1-866-315-7728 and follow the prompts. The interactive voice response system (IVR) can supply your balance, last 5 transactions, help with disputes or cards that are lost or stolen, and connect you with a live agent.
Terms & Conditions (Cardholder Agreement)
Cards are issued by Vancity Community Investment Bank, a wholly owned subsidiary of Vancouver City SavingsCredit Union.
Funds loaded on the Card do not expire. Card balance is not CDIC insured.